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I recently purchased this product and am seriously regretting it! The granola tasted okay. However, while eating it, I bit into something extremely hard, heard a cracking sound, and felt immediate pain. To make a long story short, whatever I bit into ended up cracking and loosening my tooth, which was not able to be saved and had to be removed. My only option would be to have a dental implant that would cost $5,000!
I contacted the company...They apologized and described the visual inspection process that takes place during their production process, and then added, "However, with an all-natural product, there is always the chance that organic matter, such as a walnut shell or raisin vine can pass through undetected" (E. Clanton, personal communication, Aug. 1, 2024). So, they offered to replace the product for me--how kind--maybe I can lose another tooth! Otherwise, I'm out of luck!
So, do yourself a favor and avoid this product/company!
Hi Kathleen,
Thank you for your feedback, again we are sorry to hear about your experience. We received your additional email and will reply shortly. If there is anything further we can do to assist you, please let us know.
Erin Baker's Customer Service Team
Help@erinbakers.com
We eat so much of this granola, it’s delicious and nutritious.
Great customer service. After trying Erin Bakers granola it’s the best granola. Peanut Butter is our favorite along with the new one Lemon Blueberry, I love lemon so hopefully you will carry it on a regular basis. Thank you for the delicious granola🥰
Granola | Peanut Butter
I LOVE all of the flavors that I purchased.